HARTFORD, Conn.–(BUSINESS WIRE)–
The Travelers Companies, Inc. (NYSE:TRV) today appear its newest agenda capabilities to advance the affirmation acquaintance for afflicted employees. The additions accommodate an agreeable chump acquaintance with added admission to medical professionals afterwards a abode injury.
MyTravelers® for Afflicted Employees, the company’s web-based and mobile-friendly self-service apparatus for workers advantage claims, offers two-way messaging amid an afflicted agent and a Travelers Affirmation Nurse professional. This agenda apparatus provides admission to a abounding affirmation team, including affirmation and medical professionals, and helps accumulate afflicted advisers added affianced in the action to advice advance their recovery.
Two-way certificate administration will additionally be added to the MyTravelers for Afflicted Advisers tool. Afflicted advisers will be able to calmly upload important abstracts accompanying to their claim, including accompaniment workers advantage forms, assignment cachet reports, breadth trackers and medical reports. This new affection will accomplish it easier and faster for afflicted advisers to barter advice with Travelers so they can move advanced through the affirmation action added efficiently.
The aggregation additionally appear the accession of a telemedicine capability, enabling able afflicted advisers to conduct accessories with a physician via a defended video affiliation on their computer or smartphone. By carrying analytic bloom affliction from a distance, telemedicine may action a cost-effective another to emergency allowance visits while additionally accouterment admission to affliction back it is not readily available.
“We always attending for new means to bear a bigger workers advantage affirmation acquaintance for addition who has been afflicted on the job,” said Rich Ives, Vice President of Workers Advantage Affirmation at Travelers. “Our latest capabilities not alone acceleration up admission to medical affliction and accomplish it easier to communicate, but they additionally abode our customers’ top apropos — the bloom of their advisers and the ascent costs of bloom care.”
Travelers offers a ambit of workers advantage casework that account afflicted advisers and their employers: The Early Severity Predictor® archetypal helps adumbrate which afflicted advisers are best at accident for abiding pain; the ConciergeCLAIM® Nurse affairs helps afflicted workers with the workers advantage process; and the Cultural Advantage casework accommodate Spanish-speaking affirmation and medical professionals to arch accent barriers.
For added advice on workers advantage articles and casework from Travelers, appointment www.travelers.com.
The Travelers Companies, Inc. (NYSE: TRV) is a arch provider of acreage blow allowance for auto, home and business. A basic of the Dow Jones Industrial Average, Travelers has about 30,000 advisers and generated revenues of about $29 billion in 2017. For added information, appointment www.travelers.com.
View antecedent adaptation on businesswire.com: https://www.businesswire.com/news/home/20180416005748/en/
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